by Stephen Neff | Nov 12, 2020 | Uncategorized
Let’s be real for a moment. There is nothing normal about the environment of a typical hospital or clinic. It is — for good reason — sterile, cold and, thanks to COVID-19, increasingly impersonal. Even so, in acute moments there is no acceptable alternative. A...
by Stephen Neff | Aug 31, 2020 | Uncategorized
It wasn’t called “social distancing,” but long before Covid-19 began taking its toll, many sectors of the healthcare ecosystem were becoming much less personal in nature. Not so for the nurses. Talk to a nurse today and you’ll hear accounts of doing whatever it...
by Stephen Neff | Jul 8, 2020 | Healthcare Innovation
For at least three-and-a-half decades now, the subject of changes in healthcare has been a hot topic among healthcare stakeholders in the United States. At times these conversations have flirted with the idea of innovation. But at no time in my memory has...
